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What to Know When Starting a Treatment Center? 2020-06-23T20:43:02+00:00

What to Know When Starting a Treatment Center?

Starting any new business requires an exorbitant amount of thought, planning, and in many cases money. Breaking down the various components essential to starting a treatment center can help the larger task seem more manageable. There are currently a plethora of different types of treatment centers available to anyone in need. Narrowing down the exact type of treatment center and the precise services you wish to offer can shed light on the important areas with which to focus, initially. For example, when starting a residential treatment program the treatment center will require a facility that is spacious enough to both house patients as well as provide ample space to engage in daily treatment program activities. Whereas, non-residential treatment program centers will likely have less demanding requirements in terms of the needed facility structure. There are many additional aspects to consider and prepare for when starting a treatment center, all of which can help in its initial and continued success.

Rules and Regulations

Establishing clear regulations that are widely known by all individuals related to the treatment center is imperative. Prominently displaying any rules and/ or regulations can help assure all members, including clinicians, staff, and participants alike are privy to the treatment center’s universal expectations. The needs of individuals admitted to treatment programs will vary significantly, as will the respective treatment plans developed for each client. However, the general rules of the treatment center should be applicable and followed by every member of the treatment center community. 

Legalities and Insurance

When starting a treatment center it is best to be aware of the legal implications. Depending on the services that the treatment center intends to offer certain permits and/ or legal documentation may be required. Make sure to fully understand all legal aspects and assumed responsibilities that accompany opening and operating a treatment center. In most cases purchasing insurance is necessary. There are a myriad of unknown issues that have the propensity to arise and securing comprehensive insurance coverage can be instrumental in the success and longevity of the business. It is important to have access to and consult with an attorney both to provide legal recommendations as well as to provide legal protection and/ or representation when necessary. 

Staff Hiring And Training

The treatment center staff members play an enormous role in a participant’s experience. Hiring the proper staff is fundamental to the treatment center’s success. Treatment center staff members typically include the following:

  • Intake staff
  • Case workers
  • Medical staff
  • Clerical staff
  • Managers
  • Administrators
  • Janitorial workers
  • Executive staff (i.e. medical director, executive director)

Depending on the size of the treatment center as well as its unique needs, there may be multiple staff members with the same role, and/ or additional staff members that are not included above. Individuals that are in need of treatment are often emotionally fragile. It is of utmost importance for a treatment center to hire staff members only after proper due diligence has been sufficiently conducted. Budgeting for and investing in extensive staff training can help a new treatment center foster and cultivate a positive reputation. Any business is likely to be unsuccessful with a negative reputation, especially as it relates to providing inconsistent support. Therefore, in order to make sure the same level of service is provided across the board, it is essential to provide ample staff training. 

Further Information

As insurance regulations change, it is imperative that companies understand how each change can affect their practice, in all aspects. Insurance companies are notorious for offering excuses and utilizing loopholes to avoid paying providers what they owe. Accreditations such as CARF and JCAHO are now a common requirement for insurance companies to render payment. These certifications alert the public that a company has been adequately inspected and is considered reputable, meeting the accreditations high standards. The accreditation process can be arduous, requiring a significant amount of time and energy. Our staff offers diverse skills that enable Oracle Billing and Services, Inc. to assist in areas ranging from CARF-Accreditation, Verification of Insurance benefits, Insurance Collection Calls, Drug/Alcohol state licensing, JCAHO-Certification and more. Oracle Billing and Services has extensive experience in assisting companies in the health industry, in understanding the ever-changing regulations as well as providing expert consultation for all areas of operations. Reach out today and schedule an appointment with Oracle Billing and Services via phone at 626-872-7344 or email at We look forward to connecting and helping to bring your company to the next level.